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Senior Business Analyst

  • Location: New York, NY
  • Job Type: Contract
  • Ref No: 18-07904
  • Date: December 19, 2018
  • Job title:

Samantha Weinstein

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Job Description - Senior Business Analyst

This role reports into the SIS Replacement Project Manager in the  Portfolio Management Office within our Information Technology group (CUIT).  CUIT seeks a seasoned Business Analyst with project manager experience and a proven track record of working on technology initiatives. Assignments will support Portfolio, Program and specific Project Management activities.

 

The ideal candidate should have functional knowledge in the below:

  • Student Systems to support the SIS Replacement project in the implementation of the new system.  Student Systems functional areas include Student Records, Registration, Enrollment, Academic Advising, Degree audit, Billing, and Financial Aid.
  • Advanced analytical skills and applicable knowledge of business analysis and project management tools, techniques, and best practices.
  • Customer oriented, have a collaborative team-work approach, be intensely focused on delivery and possess clear and concise verbal and written communication skills.

 

The Senior Business Analyst will have a key role ensuring that solutions and outcomes effectively meet the needs of CUIT and its clients.  Oversee multiple business analyst on the project team to ensure consistency, completeness and quality of work for all project deliverables. As required, they may be called upon to work independently or closely with technology and business project leads, managing multiple assignments across different initiatives. Typical assignments may include, but are not limited to, gathering and managing requirements, discovery and analysis, and testing and validation. Assignments necessitate engagement across CUIT operations and at different phases in the service or project management lifecycle.  

 

CHARACTERISTIC DUTIES AND ESSENTIAL RESPONSIBILITIES:

Successful applicants will have experience working with internal and external clients, collecting and organizing data, have the ability to define collection methodology, templates, and tools, and be skilled at defining and prioritizing work in an efficient manner.  Key areas of responsibilities:

  • Requirements Management:
       
    • Elicit, record and analyze requirements to enable traceability to a desired customer outcome
    •  
    • Document dependencies and interrelationships among requirements, as well as any assumptions and congregations
    •  
    • Use advance techniques to capture existing, new, and unknown requirements (e.g., brainstorming, process work-flow diagrams, qualitative and quantitative analysis, reverse engineering)
    •  
    • Use tools that promote better understanding of the desired end-product such as visual aids, prototyping, and simulation
  • Stakeholder Management and Client Engagement

       
    • Directly engage functional owners and other stakeholders professionally, without supervision, and with appropriate messaging
    •  
    • Complete business case and impact analysis on implementing new changes
    •  
    • Document and clearly articulate the 'as is', 'to be' and transitional states for impacted users and delivery teams
    •  
    • Validate with stakeholders to confirm accuracy and completeness
    •  
    • Liaise between business units, technology teams and support teams to ensure the solution delivered meets all business needs and to avoid rework
    •  
    • Provide client engagement support to customers on behalf of CUIT
  • Solution Delivery:

       
    • Identify needs and evaluate alternative business solutions
    •  
    • Contribute to the definition, design and delivery of solutions in accordance with specified scope, requirements, quality standards and target delivery dates
    •  
    • Perform comprehensive testing activities including developing test scripts, test plans and test scenarios and proactively managing defect resolution
    •  
    • Produce documentation to support delivery of process or system training
    •  
    • Manage activities and perform tasks to ensure that applications, systems, or processes being developed meet all operational requirements before getting introduced to 'Production or Live' environments and that service teams are comfortable supporting from day one
    •  
    • Complete full range of required project activities related to maintaining artifacts and documentation
    •  
    • Engage and support CUIT internal improvement initiatives as assigned

MINIMUM QUALIFICATIONS:

  • Bachelor's degree and/or its equivalent required  
  • Minimum 7 years' related business analyst experience
  • Experience in the analysis of both business processes and the design of technology based solutions

 

ADDITIONAL POSITION-SPECIFIC MINIMUM QUALIFICATIONS:

  • Ability to understand, explain and present complex technical ideas to both technical and non-technical audiences at all levels in a persuasive and convincing manner
  • Ability to conceptualize and think creatively
  • Ability to adapt to changing priorities while managing multiple activities, and objectives

PREFERRED QUALIFICATIONS:

  • Knowledge of industry best practice frameworks including, BABOK; PMI; SDLC; ITIL; Six Sigma; COBIT; ISO
  • Student Systems

Skills:

  • Highly competent in MS Office Suite, MS Visio, MS Project, and Google Apps
  • Desirable: TFS/Jira, experience with Project Management scheduling tools



 




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