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Operations/General Manager

  • Location: Chicago, IL
  • Job Type: Direct Placement
  • Ref No: 18-05794
  • Date: September 11, 2018
  • Job title:

Emily Murray

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Job Description - Operations/General Manager

Operations/General Manager

Our Client, a rapidly growing food distributor, is seeking to add an Operations Manager to their retail store location. This position will partner with leadership to oversee the distribution, order/fulfillment, and revenue processes while maintaining high quality performance and service as the company continues to expand.

Responsibilities may include but are not limited to:

  • Assist leadership to identify opportunities, defining and financially justifying projects/resources
  • Facilitate processes to identify and implement initiatives/projects that reduce costs and improve services
  • Collect and monitor activities to assess trends and opportunities, providing proactive recommendations for growth
  • Communicate with leadership on operational progress
  • Oversee retail operations team to maintain essential day-to-day store processes/procedures
  • Build a a repeatable model that scales retail operations to our production facilities; plan and manage
  • Coach retail team members to strengthen teamwork and the leadership pipeline
  • Ensure budgeted revenues, expenses, and targets are met
  • Monitor, document, and improve the procedures and KPI's related to all aspects of product handling and customer service
  • Perform regular inspections of work areas to ensure compliance with food safety and occupational safety laws and guidelines are followed
  • Maintains operational procedures for verification of incoming and outgoing shipments, handling, and disposition of merchandise, and keeping of inventory
  • Build positive relationships with customers


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